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Terms & Conditions and Privacy Statement

Privacy Statement

Lancashire County Council respects your right to privacy. We understand the sensitive nature of privacy issues and we will try to ensure that your confidentiality is protected. Our privacy policy is detailed below and we ask that you to read it in full. You can use Lancashire County Council's web pages without revealing any personal information. The majority of our services do not require any form of customer registration. Information about yourself which you give to Lancashire County Council will only be used for the purpose declared. It is the Policy of Lancashire County Council to comply with the Data Protection Act 1998 and the good practice for the handling of personal data contained within that Act. The information which follows is a general declaration which applies when you supply contact details in order that information may be sent to you. On other web pages operated by Lancashire County Council where you may wish to supply information for other purposes there will be further explanation.

1. Information you provide to Lancashire County Council

The only time we require customer details is when you send feedback or fill in an online form to apply for something. If you wish to give feedback and not leave your contact details you can do so on the feedback form. The different online forms cannot be offered without first receiving some contact information. However, if you are not willing to provide us with such information you may choose to not use this service. If you wish to solely use the Lancashire County Council web site to find relevant up-to-date information then you will not be required to fill out any form of registration.

2. How the information is used

Lancashire County Council use this information about you only to contact you in response to your enquiry or request. By sending feedback or completing an online form you expressly permit Lancashire County Council to contact you via email or mail. The information you supply is destroyed once the information has been sent to you.

3. User Statistics

During your use of our site, we automatically collect statistical data. This is just used to identify how many people are accessing our site, and which browsers they are using, which page is the most popular and so on. The information cannot personally identify you and is only used to help us provide a better service.

4. Coverage

This statement applies to the sites operated by Lancashire County Council http://www.lancashire.gov.uk. It does not apply to the external sites listed on the pages.

5. Third-Party Relationship

You will find direct links on our site to other web sites. These links are provided for convenience and the presence of the links does not imply any relationship with Lancashire County Council. It does not mean that people from these organisations can or do access information held by Lancashire County Council. If information is shared then this is made clear through information provided when you supply information or on the County Council's Data Protection Registry entry accessible via the Information Commissioner's web site http://www.dataprotection.gov.uk. Linked sites are not covered by this Statement and if you have any concerns that a site to which we have a direct link is not practicing an acceptable policy please contact them directly.

6. Security and Data Protection

Lancashire County Council has security measures in place to attempt to protect against the loss, misuse and alteration of customer data under our control. While we cannot guarantee that loss, misuse or alteration of the data will never occur, we promise to do our utmost to prevent against any such occurrences. Lancashire County Council complies with the Data Protection Act 1998 For further information on Data Protection Matters and Information Security, Lancashire County Council’s Data Protection Officer, can be contacted on 01772 263974/3997 or by email to dataprotection@lancscc.gov.uk.

Terms and Conditions Copyright © Lancashire County Council Material featured on this site is subject to copyright protection unless otherwise indicated. The copyright protected material may be reproduced free of charge in any format or media without requiring specific permission. This is subject to the material being reproduced accurately and not being used in a derogatory manner or in a misleading context. Where the material is being published or issued to others, the source and copyright status must be acknowledged. The permission to reproduce Lancashire County Council copyright protected material does not extend to any material on this site which is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned. Please note that views expressed by external websites may not be those held by the Lancashire County Council. Lancashire County Council accepts no responsibility for any material contained on these sites.